The Duplication Predicament

How many times has this happened to you?  You see an email about a task that needs completing. It seems urgent so being the savvy team player you are, you drop what you’re doing to get right on it. You do your research, source your resources, draft your files, plan the delivery, contact the relevant people, everything you need to do to boss this task.  You’re about 80% through dominating this job, feeling very efficient and slightly smug and then you see this:  “Don’t worry about project X, Terry’s already done it – didn’t you see the message? Thanks though.”  Turns out that the first email you saw was sent to…